Effective Date: November 28, 2022
Information Provided by You: We ask for and collect the following personal information about you when you use the App. This information is necessary to provide complete functionality of the App and perform the requested services.
|Authorization and/or Account Information. When you sign up for an account or log into your account, we require your mobile phone number. We collect, store and process it by our cloud storage provider. However, we may also engage third party - Google (Firebase) - for storing this personal data in order to improve protection against spam and abuse in Google services.|
|Contact Information (name, e-mail address, as well as any other content included in the email) which you may fill in by yourself when you contact us via email, support form and that we will use for communication purposes.|
Automatically Processed Information. Based on your consent and permission we use third-party automatic data processing technologies to analyze certain information sent by your device via our App used to evaluate certain personal aspects relating to you, in particular to analyze or predict aspects concerning your personal preferences, interests, behavior, location or movements (see the list of data described below). Such Processing starts automatically once you allow our App to track your activity. You can withdraw your permission at any time.
We may process some information about your device and your user behavior on the ground of our legitimate interest in aggregated non-identifiable form to improve user experience of our App.
Device Details. When you use a mobile device to access our App, some details about your device are reported, including “device identifiers” which uniquely identify your mobile device but not your personality. Device identifier enables generalized reporting or personalized content and ads by the third parties. This data includes:
|Information about the applications. Name, API key (identifier for application), version, properties of our App can be reported for automated processing and analysis, list of applications and/or processes which are installed or run on your device.|
|Log file information. Log file information is automatically reported each time you make a request to access the App. It can also be provided when the App is installed on your device. When you use our App, analytics tools automatically record certain log file information, including time and date when you start and stop using the App, your interaction with the App.|
|Ad-related information. The following data might be reported about the ads you can view: the date and time a particular ad is served; a record if that ad was “clicked” or if it was shown as a “conversion” event; what the ad offer is about; what type of ad it is (text, image, or video); which ad placement is involved (where the ad offer is displayed within the App); whether you respond to the ad.|
|In-app events. When you use our App, analytics tools automatically record your activity information (tutorial steps, levelling up, payments, in-app purchases, custom events, progression events, method of limiting the processing of user data).|
|Transactions. We may have access to technical information about in-app purchases (Apple receipt file information).|
Information provided automatically to advertising or analytics tools does not generally come to our control, therefore we cannot be responsible for processing such information. We do not control or supervise how the third parties process your personal data, that might be collected by their own means (not through our App).
Please note that we have no access to your payment information (your credit or debit card information), billing, processing and charging for in-app purchases, handling of your relevant personal data is on AppStore exclusively and are subject to “in-app” purchase rules and policies directly from the AppStore.
We use your information for the following purposes:
|Availability of the service. We use the information that you submit and information that is processed automatically to provide you with all requested services.|
|Testing, monitoring and improvement of our App. We use the information that is processed automatically to analyze behavior and patterns, detect potential outages and technical issues, to operate, protect, improve, and optimize our App.|
|Interest-based / targeted content. We may use information that is processed automatically for marketing purposes (to show ads that may be of interest to you based on your preferences).|
|Communication. We use the information we have to respond to your requests, to communicate with you through newsletters, i.e. to send you marketing notifications, receive your feedback about our App experience, and let you know about our policies and terms.|
|Compliance and law enforcement. We are doing our best to protect you of spam and fraudulent content. We may use your information to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities.|
We will not rent or sell your personal data to any third parties, but we may share your information from tools like log files, and device identifiers and location data, with third-party organizations that provide automatic data processing technologies for the App. We do not control or influence these third parties’ tracking technologies or how they may be used. We may also share certain information such as cookie data with third-party advertising partners. This information allows third-party ad networks, inter alia, to deliver targeted advertisements.
Third-party service providers we engage in order to provide our services:
|DigitalOcean, LLC||Cloud storage provider||U.S.A.||https://www.digitalocean.com/legal/privacy-policy|
|Amplitude Inc.||Analytics service provider||U.S.A.||https://amplitude.com/privacy|
|AppsFlyer Inc.||Analytics service provider||U.S.A.||
|Apple Inc.||Cloud storage provider (for iOS devices)||U.S.A.||https://www.apple.com/lae/privacy/|
|Google Inc.||Analytics and marketing service provider||https://policies.google.com/privacy?hl=en-US|
|Facebook (Meta Platforms, Inc.)||Analytics and marketing service provider||U.S.A.||https://www.facebook.com/privacy/explanation|
|Firebase (Google LLC)||Data storage, user authentication, analytics and marketing service provider||U.S.A.||
|Twilio Inc.||Cloud communications service provider||U.S.A.||https://www.twilio.com/legal/privacy|
Our App may contain links to third-party websites/services or you may access the App from a third-party site. We are not responsible for the privacy practices of these third-party sites or services linked to or from our App, including the information or content contained within them.
We may disclose your personal information if it is needed for objective reasons, due to the public interest: a) as required by law; b) when we believe, in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; c) if we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice in our App of any change in ownership or your personal information usage, as well as any choices you may have regarding your personal information.
We and third-party organizations that provide automatic data processing technologies for the App or our third-party advertising partners may transfer the automatically processed information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data processing that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as in your jurisdiction. By using the App, you agree that we may transfer your personal data to any third country, a territory or one or more specified sectors within that third country, or to the international organization.
Your personal information retains for as long as is necessary for performing the service of the App and to comply with our legal obligations. If you no longer want us to use your information that we physically access and store, you can request that we erase your personal information and your account. Please be informed that some data may still be stored for a certain time period (but no longer than the storage purpose requires) if information is necessary to comply with legal obligation (taxation, accounting, audit) or in order to maintain safety and data backup settings, prevent fraud or other illegal activity.
You have the following options in relation to your personal data we collected:
|Data Access and Portability. You can request copies of your personal information held by us.|
|Change or Correct Data. Where you cannot update data by yourself through your account, you have the right to ask to correct, change, update or rectify your data.|
|Data Retention and Deletion. The user data is generally retained for as long as your user profile is in existence or as it is needed to provide the relevant services. However, specific retention times can vary based on context of the processing performed. You have the right to ask to delete all or some of the personal data that is held about you.|
|Restriction of Processing. Under certain circumstances, you may have the right to limit the ways in which your personal information is used.|
Opt-out of marketing tracking. If you don’t want third-party service providers to use the personalized ads on the basis of your interests, please choose option "Limit Ad Tracking" on your iOS device in Settings/ Privacy/ Advertising, please find additional information here: https://support.apple.com/en-us/HT202074. Even if you opt out of certain interest based advertising, you may still continue to receive contextual ads based on other non-personal information, such as ads related to the content of other digital products you are using.
Opt-out of Location Data Processing. If you don’t want third-party service providers to use your precise location data, or street-level location information about you turn Location Services off for the applicable Product via the menu “Settings > Privacy > Location Services” (iOS 11 or later). Then select the applicable App and set the “Share My Location” status to “Never”. Please see additional information here: https://support.apple.com/en-us/HT203033.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information. We seek your personal data to be encrypted with proper and strong encryption algorithms, including hashing where possible. While we do our best to protect your personal data, nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.
If you have any questions about the security of our App, you can contact us through the email email@example.com.
We do not knowingly collect or solicit any personal information from children under 18. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will erase that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us via firstname.lastname@example.org.
Under the California Consumer Privacy Act of 2018 (CCPA) California residents shall have the right to request: a) the categories of personal information that is processed; b) the categories of sources from which personal information is obtained; c) the purpose for processing of user personal data; d) the categories of third parties with whom we may share your personal information; e) the specific pieces of personal information that we might have obtained about a particular user provided that the data given in the request is reliable enough and allows to identify the user.
|PERSONAL INFORMATION. All about the categories of information, its sources and purposes of processing is described above. Be informed that according to CCPA personal information does not include de-identified or aggregated consumer information.|
|DATA SHARING. Data sharing scope and basis are defined above. All third parties that are engaged in processing user data are service providers that use such information on the basis of agreement and pursuant to business purpose.|
|OPT-OUT OPTIONS. If you don’t want us to process your personal information any more, please contact us through email@example.com. Please be informed that such opt out may impact App’s further operation without functional data and you will be advised to remove the App from your device. If you don’t want us to share device identifiers and geolocation data with service providers, please check your device settings to opt out as described above.|
|REQUESTS. To submit a verifiable consumer request please contact us through the email firstname.lastname@example.org. When submitting a verifiable request, you should be ready to: a) Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include: name, address, city, state, and zip code and email address. We may use this information to surface a series of security questions to you to verify your identity. If you are making a request through an authorized agent acting on your behalf, such authorized agent must provide written authorization confirming or a power of attorney, signed by you; b) Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We will not be able to respond to your request or provide you with personal information if we cannot: (i) verify your identity or authority to make the request; or (ii) confirm that personal information relates to you. We may ask you for additional information or documents to verify your identity. We may also carry out checks, including with third party identity verification services, to verify your identity before taking any action with your personal information. This is regarded as a safeguard measure to prevent disclosure of your personal information under a fake or scum request. We ensure that personal information provided in a verifiable consumer request will be used only to verify the requestor’s identity or authority to make the request and not for any other purpose. We will keep it for the adequate term reasonably needed for the purpose described above and delete after the purpose is fulfilled. We try to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. Please note that we are only required to respond to two requests per customer each year.|
|SALE OF DATA. We do not sell any of your personal data to third parties.|
If you have any questions, please contact us via email@example.com.